MANAGED SERVICES

Evolving and Managing IT Transformation

Whether you’re aiming to migrate to the cloud, enhance cybersecurity, optimize network services, or require ongoing help desk support, Zikr Tech Managed Services is here to assist you throughout the entire IT lifecycle. Our managed IT services reduce risks, prevent technology issues, and deliver the expert support necessary to navigate the challenges of IT transformation.

Enhancing IT Performance for Global Operations

ICF International, a global consulting firm with over 80 offices worldwide and three data centers in England, Louisiana, and Virginia, partnered with Zikr Tech to improve response times, minimize downtime, and enhance reporting. With our dedicated resources and 24/7/365 monitoring and management of ICF's network, data center, and voice infrastructure, we've significantly reduced incidents and service outages. This has enabled ICF to focus on growing their business, rather than managing IT challenges.

FEATURED SERVICE

Security Operations Center as-a-Service (SOCaaS)

With SOCaaS, organizations can access all the benefits of a Security Operations Center without the complexity and expense of maintaining an in-house solution. Our senior analysts leverage advanced cloud-native SIEM and AI platforms to detect anomalies in real time, promptly responding to threats within strict service level agreements (SLAs) to ensure robust protection.

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Leverage Our Strengths to Realize Your IT Transformation

Tools & Telemetry

With Zikr Tech, you gain access to advanced tools and detailed reporting that provide valuable insights into your digital environment. This enables you to effectively address legacy technology systems while seamlessly integrating new, innovative solutions for enhanced efficiency and performance.

Objective Advisor

At times, an outside perspective is essential to determine the right course of action, and a seasoned Managed Service Provider (MSP) can offer invaluable guidance. An objective third-party analysis helps break free from the “we’ve always done it this way” mindset, encouraging more effective and innovative solutions.

Day to Day Management

From patch management to OS and hardware upgrades, Zikr Tech helps you plan and implement technology changes efficiently. This allows your full-time IT staff to focus on strategic, future-oriented tasks while we handle the technical updates and maintenance.

Talent & Growth Management

Partnering with Zikr Tech enables you to strategically plan your resources and efficiently manage any surplus needs with certified, highly trained contract workers. Leverage our expertise to bring flexibility to projects and seamlessly acquire skilled team members, ensuring your operations run smoothly and efficiently.

24/7/365 Customer Service

Zikr Tech specializes in providing round-the-clock help desk support at an affordable and efficient rate. Our team of experts is highly skilled in utilizing advanced tools for analytics, reporting, and monitoring to ensure top-tier service and proactive issue resolution.

Extreme Customer Intimacy

We take the time to understand you, your team, and what matters most to your organization. Our goal is to first listen and comprehend, then serve in a way that best supports your unique needs and helps you achieve your objectives.

How can we help you?

Are you ready to push boundaries and explore new frontiers of innovation?